Document Consulting
As expert legal document management consultants we recognise that organising and securing your company’s most valuable asset – your information – is no easy process.
Peregrine Cloud takes the time to understand how your business works. We pride ourselves in working with legal teams to provide solutions that will meet the demands of your growing organisation.
But we won’t just install legal software and leave it at that – we provide pro-active and ongoing support for you whenever you need us. We provide a full-suite of on-site and remote training, along with specialised document management consulting and support services to suit your needs.
Talk to us today and we will help you find the right solution for your business.
Support Services
Technical support for the IT team and end users of our clients is normally provided by the vendor of the software we provide.
However, clients often request additional support from us, as we can provide a more fully-featured support service for you, including:
- using our knowledge of your own software, your configurations and setup
- progressing and escalating issues with the vendor’s support team on your behalf (to save your time)
- working with your own IT support team where required (speeding up resolutions through techie-to-techie communication)
- pro-actively advising on the benefits of new releases, and
- facilitating discussion and introduction of new desktop software versions (e.g. to resolve specific issues and to take advantage of new features introduced by the vendor).
