Document solutions to make your legal team soar
legal document management consultants

Document Consulting

As expert legal document management consultants we recognise that organising and securing your company’s most valuable asset – your information – is no easy process.
Peregrine Cloud takes the time to understand how your business works. We pride ourselves in working with legal teams to provide solutions that will meet the demands of your growing organisation.

But we won’t just install legal software and leave it at that – we provide pro-active and ongoing support for you whenever you need us. We provide a full-suite of on-site and remote training, along with specialised document management consulting and support services to suit your needs.

Talk to us today and we will help you find the right solution for your business.

Support Services

Technical support for the IT team and end users of our clients is normally provided by the vendor of the software we provide.
However, clients often request additional support from us, as we can provide a more fully-featured support service for you, including:

  • using our knowledge of your own software, your configurations and setup
  • progressing and escalating issues with the vendor’s support team on your behalf (to save your time)
  • working with your own IT support team where required (speeding up resolutions through techie-to-techie communication)
  • pro-actively advising on the benefits of new releases, and
  • facilitating discussion and introduction of new desktop software versions (e.g. to resolve specific issues and to take advantage of new features introduced by the vendor).

What Training Services are there?

Initial document management training and support is provided on-site to users and system administrators before any system go-live date.
Our further training includes:

On Site Training

In person, refresher and follow on/advanced training on features of the system

Remote Training

Short-notice or urgent training on how to use specific features, talking you through each step

Graduated Training

This allows administrators and users to gain in-depth knowledge on how to use all advanced features

Bespoke Training

This includes training your own in-house trainer and supplying training materials and one-to-one training for individual staff

What Our Clients Say

“In starting my firm, I wanted to start with the best systems, integrated together to ensure smooth operation and ease of use. Peregrine Cloud provided this and I was very pleased with their friendly, professional approach and flexibility during the implementation, tailoring the approach to suit my needs as the project progressed. I have used other Document Management Systems previously and I found the transition to NetDocuments was easy and straight-forward.”

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“Peregrine Cloud were exactly what we needed – they went above and beyond to ensure that everything went live on time and on budget and their support since implementation has been invaluable.”

Jon Gilligan - GQ Employment Law LLP

“I founded my firm over three years ago and I felt it was time to upgrade my IT systems. I believe the right technology can significantly improve a law firm’s efficiency and capabilities. Tony Foy helped me understand the right products and completed the implementation and integration, which was smooth and effective. He has a great deal of knowledge and experience which helped me understand how technology could really take my business to the level I wanted it to and it has. Tony is also a pleasure to deal with.”

Sangita Sangar

“Peregrine Cloud assisted us with the deployment and support of our users during our NetDocuments rollout. This was a particularly busy time so their expertise and knowledge of the legal industry were invaluable not to mention their experience of NetDocuments which, at the time, was difficult to find as we were the first large UK firm to adopt the system. There is no doubt they played a significant part in ensuring the rollout went smoothly and I have since recommended their services to other firms who have adopted NetDocuments.”

“Both the training and the support from Peregrine Cloud has been first class. Our users are fee-earners, so time is generally of the essence, and they also have differing levels of computer skills. However, Peregrine Cloud respond both quickly and tremendously patiently. Even when it isn’t something specifically related to the software, such as opening two spread-sheets on 2 different screens, they go into problem-solving mode and work with us to find a solution. I really feel they go above and beyond.”

constantinecannon

“The selection process and implementation was extremely well executed and supported by NetDocuments and Peregrine Cloud, a NetDocuments Certified Channel Partner.

We are pleased with the professionalism and product knowledge they provided and the end result was a very smooth transition away from our on-premises system.”

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Obtain Training, Support or Consulting Assistance

To learn more about the support, training and consultancy we can offer you, get in touch with us today. We will help you find the best solution for your business.
Monday to Friday : 9.00AM to 17.30PM
Saturday/Sunday and UK Bank Holidays: Closed

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