Document Consulting
As expert legal document management consultants we recognise that organising and securing your company’s most valuable asset – your information – is no easy process.
Peregrine Cloud takes the time to understand how your business works. We pride ourselves in working with legal teams to provide solutions that will meet the demands of your growing organisation.
But we won’t just install legal software and leave it at that – we provide pro-active and ongoing support for you whenever you need us. We provide a full-suite of on-site and remote training, along with specialised document management consulting and support services to suit your needs.
Talk to us today and we will help you find the right solution for your business.
Support Services
Technical support for the IT team and end users of our clients is normally provided by the vendor of the software we provide.
However, clients often request additional support from us, as we can provide a more fully-featured support service for you, including:
- using our knowledge of your own software, your configurations and setup
- progressing and escalating issues with the vendor’s support team on your behalf (to save your time)
- working with your own IT support team where required (speeding up resolutions through techie-to-techie communication)
- pro-actively advising on the benefits of new releases, and
- facilitating discussion and introduction of new desktop software versions (e.g. to resolve specific issues and to take advantage of new features introduced by the vendor).
What Training Services are there?
Initial document management training and support is provided on-site to users and system administrators before any system go-live date.
Our further training includes:
On Site Training
Remote Training
Graduated Training
Bespoke Training
What Our Clients Say
“Tony was a huge part of the implementation, and he was a big reason that it went smoothly because he was very attentive,” Doughty said. “I think our initial thoughts were correct in that Tony looks at it as a long-term relationship and not just getting this one out of the way as quickly as possible and moving on to the next one.”
“I have huge respect for his work and what he did,” Doughty continued. “He made the migration seamless, and we haven’t missed a beat because of him.”
Nick Doughty IT Director, Magrath Sheldrick LLP
https://www.magrath.co.uk
“I would like to formally place on record our thanks for all of your hard work and professionalism. The platform you supported us on required significant technical expertise, adding new capability and resilience to the team. It will play a key role in our day-to-day operations going forward.”
Rothesay Life PLC https://www.rothesay.com/
“The collaboration with both Sicklaskiftet and Peregrine Cloud worked extremely well. The implementation was handled very professionally and ran very smoothly for everybody involved, also after the formal project closing where we at Hellström have received very prompt, proactive and competent attention.”
Annika Mattsson Financial Manager, Hellström Advokatbyrå KB, Stockholm
https://www.hellstromlaw.com
“The implementation from Peregrine Cloud went really well. They were very attentive, listening to our needs throughout and when there were changes to the requirements during the project, they happily made changes to accommodate our needs. The NetDocuments system is working well, performance is good and the collaboration we were looking for has been delivered. We’re very happy with the implementation project, which was delivered on-time and on-budget.”
Richard Devine Partner, Devine & Severova FZ-LLC, Dubai, UAE
https://www.devineseverova.com/
“In starting my firm, I wanted to start with the best systems, integrated together to ensure smooth operation and ease of use. Peregrine Cloud provided this and I was very pleased with their friendly, professional approach and flexibility during the implementation, tailoring the approach to suit my needs as the project progressed. I have used other Document Management Systems previously and I found the transition to NetDocuments was easy and straight-forward.”
Regina Cleary Principal, RMC Solicitors, Ireland
“Peregrine Cloud were exactly what we needed – they went above and beyond to ensure that everything went live on time and on budget and their support since implementation has been invaluable.”
Jon Gilligan Partner, GQ Littler
https://www.gqlittler.com/
“I founded my firm over three years ago and I felt it was time to upgrade my IT systems. I believe the right technology can significantly improve a law firm’s efficiency and capabilities. Tony Foy helped me understand the right products and completed the implementation and integration, which was smooth and effective. He has a great deal of knowledge and experience which helped me understand how technology could really take my business to the level I wanted it to and it has. Tony is also a pleasure to deal with.”
Sangita Sangar Partner, AviGhna
https://www.avighna.co.uk/
“Peregrine Cloud assisted us with the deployment and support of our users during our NetDocuments rollout. This was a particularly busy time so their expertise and knowledge of the legal industry were invaluable not to mention their experience of NetDocuments which, at the time, was difficult to find as we were the first large UK firm to adopt the system. There is no doubt they played a significant part in ensuring the rollout went smoothly and I have since recommended their services to other firms who have adopted NetDocuments.”
Neil Davison IT Director, Farrer & Co
“Both the training and the support from Peregrine Cloud has been first class. Our users are fee-earners, so time is generally of the essence, and they also have differing levels of computer skills. However, Peregrine Cloud respond both quickly and tremendously patiently. Even when it isn’t something specifically related to the software, such as opening two spread-sheets on 2 different screens, they go into problem-solving mode and work with us to find a solution. I really feel they go above and beyond.”
Sara Vickery Practice Co-ordinator, Constantine Cannon
“The selection process and implementation was extremely well executed and supported by NetDocuments and Peregrine Cloud, a NetDocuments Certified Channel Partner.
We are pleased with the professionalism and product knowledge they provided and the end result was a very smooth transition away from our on-premises system.”
Joanne Evans IT Manager, Pitmans
